Twins Talk it Up Podcast

Episode 280: Think Bigger, Achieve Greater

Are your goals too small? Redefine what’s possible by shifting your mindset—then define the outcome that drives meaningful change. Christian Santiago, founder of The Greatness Institute and peak performance coach, shares how clarifying expectations can position you to reach your most audacious goals. Highlights include:The smallest margins in high performance often come down to mindset, clarity, and accountability, not just talent or effort.Powerful, practical strategies like mastering morning and evening routines to elevate consistency, decision-making, and emotional alignment.How "impossible goals remove clarity as the biggest obstacles.'The Peak Performance Roadmap, dangers of autopilot habits, and the art of saying “no” to make room for purpose-aligned “yeses.”Whether you're an entrepreneur, team leader, or organizational executive, Christian explains how high-performance cultures are built through radical responsibility, transparency, and alignment around bold outcomes. Tune in to challenge your assumptions, expand your vision, and step into a new level of greatness. Learn more at: greatness.institute/scaleTimestamps:[06:07] Identify the Outcome [09:07] Master Routines[23:59] Peak Performance Roadmap[34:31] Quickfire Round--- more ---If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice.Together, we’ll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we’ll crush goals and share plenty of laughs.Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/Website: appmeetup.com/twinstalkitup/Community: facebook.com/groups/publicspeakingpointsPatreon: patreon.com/twinstalkitup

Episode 279: Leadership Roadmap

How can leaders best unleash their full potential, while inspiring and guiding others to do the same? With over 30 years of experience guiding organizations through rapid growth and change, strategist, speaker and author Jim Carlough strongly encourages leaders to embrace the value of having a leadership roadmap that can not only bring about incredible transformation, but one that will also help you achieve your goals and lead your team to greater success. Highlights include:Jim’s book, The Six Pillars of Effective Leadership: A Roadmap to Success.Insight into two of his six essential leadership traits: Empathy and Stability.How active listening, transparency, and presence build trust, enhances performance, and drives engagement across any team.How leaders can offer consistency, emotional safety, and clear communication to maintain team cohesion. This conversation is a powerful reminder that leadership isn't about the title—it's about the impact. Learn more about his work, speaking, and coaching by visiting JimCarlough.com.As a bonus, the first three who comment on this episode via Apple Podcasts will receive a signed copy of Jim’s book! Timestamps:[04:56] Motivation behind the Book[16:59] Empathy & Compassion[19:52] Pillar of Stability[25:20] Value of Communication--- more ---If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice.Together, we’ll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we’ll crush goals and share plenty of laughs.Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/Website: appmeetup.com/twinstalkitup/Community: facebook.com/groups/publicspeakingpointsPatreon: patreon.com/twinstalkitup

Episode 278: Tap into Abundance

What if healing wasn’t just about your body—but about unlocking the hidden abundance within? Author and executive coach Matthew Blake shares insights from his new book, A Patient’s Point of View: Hidden Abundance of Health to Expand Your Capacity to Heal. Drawing from his own transformative healing journey, Matt shares why true health goes beyond physical recovery to include emotional, spiritual, and mental renewal.Highlights:5 Steps to Hidden Abundance include having an abundance mindset; Spirit - emotional & internal beliefs; believe in the good of people; blocking out the negative; burn your bridges of reliance.Partnerships and teams matter to success.Defining identity and what 'strength' means.Whether you’re a patient navigating health challenges, a high performer seeking balance, or a leader aiming to model wellness for your team, visit matthew-blake-author.com/ today to order the book or to schedule Matthew for your next organizational event. Timestamps:[11:35] Hidden Abundance[22:34] Partnerships matter[25:13] Mindset to achieve goals[35:03] Reclaim health--- more ---If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice.Together, we’ll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we’ll crush goals and share plenty of laughs.Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/Website: appmeetup.com/twinstalkitup/Community: facebook.com/groups/publicspeakingpointsPatreon: patreon.com/twinstalkitup

Episode 277: Moments that Matter

“Leadership lives in the moments that matter,” shares Gavriella Schuster, a globally recognized DEI advocate, TEDx speaker, and former Microsoft VP.Highlights include:Why allyship isn’t just a social cause—it’s a critical leadership competency for today’s world.BeCOME an Ally framework and the six actions great allies take including Advocate, Listen, Lift, Include, Elevate, and Sponsor.Leaders at any level can bridge divides, amplify diverse voices, and drive transformation.Gavriella’s Big IDEA Podcast and her support of Women in Cloud’s #empowHer50.‘Allies journey' training, consisting of 4 elements: Think, Do, Practice and Inspire for organizations and the IAMCP community - International Association of Microsoft Channel Partners.Visit gavriellaschuster.com/ to learn more about how you can become an advocate and take action. See the greatness in others. Timestamps:[06:14] 6 Actions Allies Take[21:04] Lead with Courage[28:46] Allies Journey Training--- more ---If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice.Together, we’ll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we’ll crush goals and share plenty of laughs.Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/Website: appmeetup.com/twinstalkitup/Community: facebook.com/groups/publicspeakingpointsPatreon: patreon.com/twinstalkitup

Episode 276: Remove the Guesswork

Remove the guesswork and know with certainty where the inefficiencies are, and to be truly protected—this was the unifying message from three insightful conversations at the Pax8 Beyond Conference. These amazing leaders shared innovative ways MSPs can address risk, optimize operations, and elevate their strategic value.In Part 1 of this special episode, Marco La Vecchia, CRO with Produce8 emphasized how MSPs can move beyond reactive service delivery by using digital work analytics to gain real-time insight into how teams use technology and manage their time. With Produce8 acting as a "Fitbit for work," leaders can identify operational blind spots, rethink productivity in hybrid environments, and ultimately re-establish their place in the boardroom with actionable data. Marco's vision is clear: empower MSPs to become strategic advisors by uncovering the truth of how digital work gets done, and use that truth to drive smarter decisions and better business outcomes. In Part 2, CEO & Founder, Kim Simmonds of Cloud Contracts 365, reframed contracts not as obstacles but as assets. Their platform automates contract creation, legal workflows and provides a visual risk dashboard, allowing organizations to clearly see where their businesses may be exposed, turning potential liabilities into growth opportunities. Know your risk score and stay informed through their visual dashboard. In Part 3, Shlomi Gian, CRO with INKY Technology echoed this theme of proactive protection and strategic clarity. At INKY, identifying “who is behind the keyboard” drives their AI-powered behavioral analysis platform to detect intent and block malicious actors before damage occurs. His team’s mission is to block threats and coach users—empowering organizations to build trust while staying ahead of evolving risks. Together, these leaders inspire MSPs to shift from reactive to strategic and to embrace technology that not only safeguards their organizations but also fosters operational excellence and strong leadership in an ever-evolving digital landscape. Connect with them on LinkedIn and visit their respective sites: produce8.com and cloudcontracts365.com/ and at inky.com/Timestamps:[01:49] Part 1[23:48] Part 2[46:57] Part 3--- more ---If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice.Together, we’ll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we’ll crush goals and share plenty of laughs.Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/Website: appmeetup.com/twinstalkitup/Community: facebook.com/groups/publicspeakingpointsPatreon: patreon.com/twinstalkitup

Episode 275: Regain & Accelerate Outcomes

At the Pax8 Beyond conference, two dynamic leaders—Anna Griffin of Commvault and Colin Britton of Devicie—shared how their organizations are helping businesses regain control and accelerate outcomes in an ever-evolving tech and security landscape.In Part One of this special episode, Anna highlights Commvault’s evolution to becoming a leader in cyber resilience. With the introduction of the world’s first recovery range, Commvault focuses on helping organizations quickly recover from cyber incidents and human errors. Her message was clear: to regain lost data and brand trust, companies must be properly positioned, deliver consistent value, and lead with purpose. Marketing, in this context, is no longer about noise but about impact—creating a resilient narrative that drives measurable outcomes across customer workflows.In Part Two, Colin Britton emphasized how Devicie fills a critical operational gap by helping MSPs shift from reactive IT support to a proactive, endpoint strategy consultant. Learn about their U.S. expansion goals and the release of a Windows 11 Migration Kit, further showing its commitment to helping MSPs scale, stay secure, and move faster.Both conversations underscore that in today’s high-risk, high-demand environment, leaders must not only recover quickly from setbacks but also position themselves to accelerate meaningful, long-term outcomes.Follow them on LinkedIn and and be sure to visit their organization's websites, commvault.com/ and devicie.com/Timestamps:[01:36] Part 1 - Anna Griffin[25:17] Part 2 - Colin Britton--- more ---If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice.Together, we’ll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we’ll crush goals and share plenty of laughs.Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/Website: appmeetup.com/twinstalkitup/Community: facebook.com/groups/publicspeakingpointsPatreon: patreon.com/twinstalkitup

Episode 274: Exploring Endless Possibilities

Recorded live at the Pax8 Beyond conference, this special edition dives into the power of endless possibilities when leaders embrace a growth mindset—one that values curiosity, resilience, and a relentless drive to evolve. In Part One, we feature Jeffrey Newton, Founder of Cyft, who shares his inspiring journey from the network closet to becoming a transformational voice in the MSP space. With his book, The MSP's Sales Code, and his podcast The MSP Insider, Jeffrey champions the concept of Service Intelligence—redefining how MSPs leverage AI not just for efficiency, but for strategic, data-driven service delivery. He challenges leaders to go beyond their comfort zones, embrace "push to fail" learning, and ask better questions to unlock desired outcomes. For Jeffrey, it’s not about riding the AI wave—it’s about guiding the MSP ecosystem toward lasting, meaningful change.In Part Two, we turn to Kathleen Lord, Chief Revenue Officer at Zensai, who is leading the charge to transform compliance and employee learning through a Human Success Platform that integrates directly within Microsoft 365 and Teams. With a deep belief in coaching and the understanding that traditional compliance training is “broken,” Kathleen is advocating for a smarter, AI-powered, personalized learning experience—making development accessible, measurable, and adaptive. Announcing a major new partnership with Pax8, she highlights how Zensai will empower MSPs to go beyond just attaining licenses and deliver true employee impact. A passionate leader and Stanford guest lecturer, Kathleen reminds us that real innovation happens when we stop checking boxes and start creating environments where people can thrive. Follow Jeff and Kathleen on LinkedIn and be sure to visit their organization's websites, Cyft.ai and zensai.comCapture this spirit as the possibilities are endless. Timestamps:[02:15] Part 1 - Jeffrey Newton[27:30] Part 2 - Kathleen Lord--- more ---If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice.Together, we’ll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we’ll crush goals and share plenty of laughs.Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/Website: appmeetup.com/twinstalkitup/Community: facebook.com/groups/publicspeakingpointsPatreon: patreon.com/twinstalkitup

Episode 273: Operational Maturity

How can MSPs scale, evolve, and thrive through the power of strategic enablement? David Schafran, Vice President of Partner Enablement at Pax8 provides insight into equipping MSPs with the tools necessary for achieving operational maturity and long-term value. From navigating mergers and acquisitions to shifting perceptions from “break-fixers” to “trusted advisors,” David outlines how enablement is not just about learning, but about deep, sustainable transformation.Highlights include:Behind-the-scenes look at Pax8 Beyond, the channel’s premier event, and David's session entitled. ‘M&A for the MSP: How to Build Your Winning Strategy.’Buyers are more risk-aware than ever.4 Academy delivery learning models.Quickfire lighting round of questions.His passion for photography.Follow David on LinkedIn, visit Davidschafran.com to learn more about this photography, and visit pax8.com to stay connected with the community and marketplace. Timestamps:[09:27] Value Creation Coaching[18:49] Guided Growth to Academy[21:57] Academy learning models[26:35] Weird & Interesting Fact --- more ---If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice.Together, we’ll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we’ll crush goals and share plenty of laughs.Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/Website: appmeetup.com/twinstalkitup/Community: facebook.com/groups/publicspeakingpointsPatreon: patreon.com/twinstalkitup

Episode 272: Meet Them Where They Are

Why is it so important to meet employees where they are—emotionally, professionally, and generationally? Deon MacMillan, Chief People Officer at Pax8, shares her approach to cultivating a dynamic, people-first culture amidst hypergrowth. Her leadership philosophy revolves around balancing high-tech innovation with high-touch human engagement.Highlights include:The need to honor each employee’s current journey, using thoughtful development strategies, AI fluency, and a deep understanding of multi-generational needs.“Meeting them where they are” drives tailored learning paths, stronger engagement, and authentic brand ambassadorship from within.Navigating the tension between scaling a global organization and preserving its unique culture. From one-on-one rituals to employee listening programs, she focuses on creating alignment between purpose and performance."Organizations that can balance hi tech and high touch will win".Connect with Deon on LinkedIn and visit Pax8.com to stay informed about the community.Timestamps:[07:17] Dispel the fear around AI[07:59] The 5 Generation Workforce[14:32] Developing talent around the globe[22:13] Leading Horizontally --- more ---If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice.Together, we’ll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we’ll crush goals and share plenty of laughs.Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/Website: appmeetup.com/twinstalkitup/Community: facebook.com/groups/publicspeakingpointsPatreon: patreon.com/twinstalkitup

Episode 271: Goals Should Scare & Excite You

"Goals should scare and excite you." That’s the mindset Lane Brannan, EVP & GM Americas at Pax8, brings to leadership—and it's exactly what’s propelling Pax8 to become one of the most innovative cloud marketplaces in the channel.Lane dives into the company’s mission of helping MSPs grow smarter, become more efficient, and reduce risk—while reinforcing the importance of trust, enablement, and delivering real business outcomes.Key Highlights:Pax8 is transforming how MSPs scale and serve clients through education, innovation, and enablement.Vision must be clear from the top and reinforced at every level.Internal onboarding and leadership development are core to growth.Lane’s philosophy: align strategy to individual contribution with a closed-loop feedback system.Connect with Lane on LinkedIn and visit Pax8.com to stay informed about the community.Timestamps:[06:51] Evangelize the why[07:46] Internal enablement[14:06] Conference expectations[25:19] Friday Night Lights--- more ---If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice.Together, we’ll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we’ll crush goals and share plenty of laughs.Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/Website: appmeetup.com/twinstalkitup/Community: facebook.com/groups/publicspeakingpointsPatreon: patreon.com/twinstalkitup